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customer service

This tag is associated with 3 posts

Speedlinking 21 July 2009

By ⋅ July 21, 2009 ⋅ 2 comments

“Cycling which was yesterday the fad of the few is to-day the pastime of the many; it has brought wealth to the wayside town and village, has given a new industry to the country, and by taking the place of more expensive forms of locomotion has facilitated in various ways the carrying on of trade.” –The Lancet, July 11, 1896.

Bike shops and crap advice

By ⋅ August 2, 2007 ⋅ 11 comments

Who needs bike shops that are only interested in pushing the latest fancy bling?

Thoughts on the quality of service in bike hire

By ⋅ March 2, 2007 ⋅ Post a comment

Is bike hire profitable? I dunno, but the local bike shop that offers a bike hire service should treat it as seriously as any other part of their business. Maybe even more so.

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